Transmittal Letter

Letter of transmittal

Date: 27 October, 2016
From: L.I.V.E (Ian, Wei Sheng, Sheryl)
To: Brad Blackstone
Cc. Mitchelle Waaras
Subject: Letter of Transmittal

Dear Brad,

With reference to the letter of authorization, we thank you for having the opportunity to submit this report on the telematics product, Hum by Verizon. The report provides information about the product, possible improvements on it, and benefits of the improved product.

The product lacks important features such as navigation and voice control.

Once again, we are grateful for this opportunity to further assist in maximizing the industrial capacity by improving a telematics solution product.

Yours sincerely,
Wei Sheng on behalf of L.I.V.E

Executive Summary

This report provides a summary of the current product Hum, drawbacks, and an evaluation of the proposed solution. It explains the current features and functions of Hum and also discusses its lacking features and functions as an ideal Telematics product. The report also presents information about the three main components of Hum and how these work as a diagnostic telematics solution. Solutions to improve Hum are proposed and elaborated in the solution section, where the analysis is discussed. The analysis includes benefits and possible challenges that the solution may encounter. The report concludes that by improving Hum, the product will be able to improve user experience, safety and convenience.

Reflection

The first trimester of has finally ended. I have gone through about 20 hours of Technical Communication class. Before the trimester started, I felt that Communication class was not necessary. I went through a few communications classes back in poly. Those classes were mainly a waste of time to me, therefore I was reluctant to go to this class every Friday afternoon. Now that the lessons are over, my views have changed.

I realised that communication class is very important, especially to an engineer. This class has taught me proper ways to write a design report, product summary and analysis, and proper presentation skills. Working with different group of people throughout the module was very useful, as networking could be useful in the future. After going through this module, my technical writing and presentation skills has improved greatly.

There are however, much to improve on. My language skills are still not perfect. To improve my language, I would have to practice using it. I can start by taking up the habit of reading. I love to read online articles about technological news, and that could be a great place to pick this habit up.

Overall, I felt that this module was extremely useful. I am thankful my teacher Brad for guiding us throughout this module, making it fun and enjoyable. I am grateful to my peers for giving my valuable feedback as I was drafting through various assignments.